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ASUS brand new products | more than 5,000 references | Delivery 24 - 48H

France Accessoires in the time of Coronavirus!

Faced with the Coronavirus (Covid19) epidemic, our entire team is doing its utmost to avoid any inconvenience and protect our customers.

Several safety measures have been taken to achieve this :

When preparing orders or receiving parts, all sanitary precautions are taken by our shipping and receiving teams, our employees regularly wash and sanitize their hands and our premises are disinfected daily

We will make our best efforts to uphold our delivery times. We are in constant communication with our shipping partners to ensure delivery and to anticipate any possible delays or stoppages.

We have encouraging news from our supplier Asus regarding the restocking of parts which should resume within a few weeks. You can contact us by email in order to have more information on the availability of parts by using our request for parts form



In the event that the epidemic intensifies or that we have to go to stage 3 (confinement, teleworking ...) a rotating schedule will be implemented for our packing and shipping teams so that we can prepare and deliver orders to our customers in a timely manner, even if our administrative teams are teleworking.

As for after-sales services for returns or retractions, we commit to processing exchanges, credits or reimbursements within 14 days of receipt.

The packaging of our shipments is French and the rotation of their stock is designed so that there is no chance that the virus is transmitted by these packages or by the spare parts or accessories they contain.

Do not hesitate to contact us for any other questions relating to these subjects.
We are doing our utmost to deal with any eventualities or risks linked to this health crisis.

The France Accessoires team
News added at : March 16, 2020 at 07:53 AM
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