HOW TO MAKE A RETURN REQUEST FOR PACKAGES YOU HAVE RECEIVED
You have just received your order, but you have realized that you ordered the wrong part or simply want to assert your right to retract your order (i.e. change your mind).
As is common practice, we invite you to fill out a return request form in your account, upon receipt of the form we will inform you of the return procedure explaining how to return(within 14 days ) the product you no longer need .
If you do not have time to go to the post office to return your package, La Poste has set up a solution to simplify this kind of return.
Just fill out a return label on the La Poste website and you can simply drop the parcel you wish to return in your mailbox.
No need to go to the post office, your postman will takes care of everything!
Drop your return package in your mailbox
Click here to be linked to this online form